E-Comm service by the numbers
![Statistics - service by the numbers](https://insider.ecomm911.ca/wp-content/themes/ecomm-911-insider/dist/images/background__statistics@2x_fb164a86.png)
April – June 2016
9-1-1 service levels
9-1-1 calls placed to E-Comm*: 346,421
Service level achieved**: 98%
* Total number of 9-1-1 calls are for Metro Vancouver, the Sunshine Coast Regional District, the Squamish-Lillooet Regional District and 22 other regional districts and communities in the northern, southern and central interiors and northern and central Vancouver Island.
** Service Level Target: 95% of all 9-1-1 calls answered in five seconds or less.
Monthly number of 9-1-1 calls and service levels available online.
Number of 9-1-1 calls from landlines and cellphones
Landline: 119,598; 35%
Cellphones: 226,823; 65%
9-1-1 calls directed to police, fire and ambulance
Technology
9-1-1 availability: 100%
Radio network availability average: 99.99%
Number of radio transmissions: 35,453,747
Radio system air time (seconds): 135,066,889