E-Comm service by the numbers
![Statistics - service by the numbers](https://insider.ecomm911.ca/wp-content/themes/ecomm-911-insider/dist/images/background__statistics@2x_fb164a86.png)
April – June 2017
9-1-1 service levels
9-1-1 calls placed to E-Comm*: 355,736
Service level achieved**: 97%
* Total number of 9-1-1 calls are for Metro Vancouver and 24 other regional districts and communities spanning from Vancouver Island to the Alberta and U.S. borders, to north of Prince George. Includes call volume for the Peace River Regional District as of May 17, 2017.
** Service Level Target: 95% of all 9-1-1 calls answered in five seconds or less.
Monthly number of 9-1-1 calls and service levels available online.
Number of 9-1-1 calls from landlines and cellphones
Landline: 115,487; 32%
Cellphones: 240,249; 68%
9-1-1 calls directed to police, fire and ambulance
Technology
9-1-1 availability: 100%
Radio network availability average: 99.99%
Number of radio transmissions: 34,218,105
Radio system air time (seconds): 129,872,625