E-Comm service by the numbers
![Statistics - service by the numbers](https://insider.ecomm911.ca/wp-content/themes/ecomm-911-insider/dist/images/background__statistics@2x_fb164a86.png)
January to March 2019
9-1-1 service levels
9-1-1 calls placed to E-Comm*: 408,956
Service level achieved**: 98%
* Total number of 9-1-1 calls for 25 regional districts served by E-Comm.
** Service Level Target: 95% of all 9-1-1 calls answered in five seconds or less.
Monthly number of 9-1-1 calls and service levels available online.
Number of 9-1-1 calls from landlines and cellphones
Landline: 118,950; 29%
Cellphones: 290,006; 71%
9-1-1 calls directed to police, fire and ambulance
Technology
9-1-1 availability: 100%
Radio network availability average: 100%
Number of radio calls: 13,157,419
Radio system air time (seconds): 83,106,449