South Island 9-1-1 Police/Dispatch Centre

On track for opening in early 2019: South Island 9-1-1 Police/Dispatch Centre update

South Island 9-1-1 Police/Dispatch Centre construction
South Island 9-1-1 Police/Dispatch Centre construction
Crews made significant progress with construction during the first quarter of 2018.

Construction of the South Island 9-1-1/ Police Dispatch Centre continues to advance, with the project remaining on schedule for an early 2019 opening.

Over the past few months, construction crews achieved a number of milestones, including concrete pours for the foundation and the second floor. This spring, crews are focusing on wall formation and the roof.

South Island 9-1-1 Police/Dispatch Centre construction

South Island 9-1-1 Police/Dispatch Centre construction

The Capital Regional District-owned, two-storey, 1,200-square-metre facility amalgamates
9-1-1 call-answer and police dispatch services for the Victoria, Saanich, Central Saanich and Oak Bay police departments and local RCMP detachments. E-Comm will manage the centre on behalf of the police agencies.

When the centre opens next year, it will handle an estimated 95,000 9-1-1 calls annually. Once it’s fully operational, E-Comm will be handling more than 99 per cent of 9-1-1 calls in B.C. out of its two centres.

Project updates, images of building renderings, construction videos and photos are available on the Capital Regional District website.