Category: Winter 2016

The transition of 9-1-1 Primary Public Safety Answer Point (PSAP) services for central Vancouver Island to E-Comm was successfully completed at 0915hrs November 17. Just eight minutes later, the first 9-1-1 call from the Central Island was received by E-Comm and transferred to the ambulance service in Victoria. This transition made E-Comm the first point … Continued

Managing communication challenges during a major fuel fire was the focus of discussions during a hazardous goods exercise hosted by Delta Fire & Emergency Services (DFES) in November. The tabletop exercise, in which fire, police and ambulance representatives and other agencies participated, was based on an explosion caused by a multi-vehicle accident on Highway 91 … Continued